Terms and Conditions

Last Updated: October 20, 2026
Effective Date: October 20, 2026

Welcome to LDBFUE™.

These Terms and Conditions (“Terms”) govern your access to and use of ldbfue.com, including browsing our collections, purchasing decorative products, using checkout services, and communicating with our customer support team.

The LDBFUE™ online store is owned and operated by Dongguan Zhuoyao Technical Services Co., Ltd.

By accessing our website or placing an order, you agree to these Terms and the applicable policies published on our website. If you do not agree, please discontinue use of the relevant services.

1. Business Identity

LDBFUE™ provides an online shopping experience focused on distinctive decorative objects, Halloween-inspired accents, and expressive home décor.

Our business information is as follows:

• Brand / Trademark: LDBFUE™

• Primary Website: https://ldbfue.com

• Legal Company Name: Dongguan Zhuoyao Technical Services Co., Ltd.

• Owner: Deng Zhixia

• Business Address: Room 123, Building 2, No. 96 Zhen'an East Road, Chang'an Town, Dongguan City, Guangdong Province, China

• Customer Support Email: service@ldbfue.com

• Customer Service Phone: +86 18466399600

• Customer Support Hours: 8:00 AM – 10:00 PM Daily

Dongguan Zhuoyao Technical Services Co., Ltd. operates the website and manages customer inquiries relating to purchases made through LDBFUE™.

2. Eligibility to Purchase

By placing an order, you confirm that you are legally permitted to enter into the purchase under the laws applicable to you.

You are responsible for ensuring that:

• The information submitted during checkout is accurate and complete.

• You are authorized to use the selected payment method.

• Your purchase and use of the products comply with applicable laws.

• The delivery information provided is sufficient for shipment.

• Any parental or guardian authorization required by law has been obtained.

We reserve the right to request additional information when reasonably necessary to verify an order or complete a transaction.

3. Product Information

LDBFUE™ offers decorative objects and home accents inspired by artistic forms, gothic aesthetics, seasonal displays, and imaginative interior styling.

Product pages may include descriptions, photographs, dimensions, available variations, materials, finishes, prices, and other relevant characteristics.

We make reasonable efforts to present product information accurately. However, the appearance of an item may differ slightly from its photographs because of lighting, display settings, image reproduction, or manufacturing variations.

Decorative finishes, colors, and surface details may therefore show minor differences that do not necessarily indicate a defect.

Such variations do not affect your rights if a product is genuinely defective, incorrect, or materially inconsistent with its description under applicable law.

Please review the available product details before completing your purchase.

4. Product Availability

Products are offered subject to inventory and fulfillment availability.

We may update descriptions, adjust available options, modify stock levels, discontinue products, or remove items from sale as business circumstances require.

Adding an item to your cart does not guarantee that it has been reserved.

If a product becomes unavailable after an order is submitted, we may contact you to discuss the available options. Where an affected order cannot be fulfilled, cancellation and an appropriate refund may be provided in accordance with applicable law.

5. Prices and Checkout Total

Product prices are displayed on the relevant product pages and during checkout.

Prices and promotions may change before an order is submitted. Subject to applicable law, the price presented in your checkout summary at the time of purchase will generally apply to that transaction.

Depending on your order, the final amount may include:

• Product prices

• Eligible promotional discounts

• Shipping charges

• Applicable taxes collected at checkout

• Other charges disclosed before payment

Please review the final order total before authorizing payment.

If an obvious pricing or technical error occurs, we may need to review the affected transaction and contact you to determine an appropriate solution, as permitted by law.

6. Currency

The applicable transaction currency will be indicated on the website or during checkout.

Prices may be displayed in United States Dollars (USD), subject to the currency settings available for your transaction.

If your bank account or payment method uses another currency, your financial institution or payment provider may apply exchange rates, foreign transaction fees, or currency conversion charges.

Such charges are determined by the relevant provider and may be outside our control.

7. Placing an Order

Submitting an order constitutes a request to purchase the selected products under these Terms.

Before completing checkout, please verify:

• Product names and available variations

• Quantities selected

• Contact and delivery information

• Billing details

• Applicable shipping charges

• Promotional discounts

• Transaction currency and total amount

• Selected payment method

You are responsible for checking the information entered before submitting your order.

If you notice an error after placing a purchase, contact our support team promptly so we can determine whether a correction is still possible.

8. Order Confirmation

After a successful checkout submission, you will generally receive an order confirmation by email.

Depending on the transaction, the confirmation may include an order number, purchased products, the amount charged or payable, and delivery details.

An automated confirmation indicates that your order request has been received. Additional payment authorization, inventory verification, fraud-prevention checks, or fulfillment review may still be necessary.

If you do not receive a confirmation, check your spam folder and verify the email address used during checkout before contacting us.

9. Order Acceptance

We may decline, suspend, or cancel an order where reasonably necessary and permitted by applicable law.

Reasons may include:

• Unsuccessful payment authorization

• Suspected fraud or unauthorized activity

• Product unavailability

• Unsupported delivery destinations

• Materially inaccurate or incomplete order information

• Obvious pricing or technical errors

• Transactions that violate applicable laws or these Terms

If an order is canceled after payment has been collected, any applicable refund will be handled according to the circumstances and legal requirements.

We will communicate relevant information when reasonably practicable.

10. Changes to an Order

If you need to amend an order, including its quantity, product selection, or shipping details, contact us as soon as possible.

Email: service@ldbfue.com

Please provide your order number and a clear explanation of the requested change.

We will review the request according to the order's current processing status. Changes cannot be guaranteed once fulfillment, packing, or dispatch preparations have advanced.

11. Cancellations

Customers who wish to cancel an order should contact our support team promptly.

Cancellation requests will be reviewed according to the status of the order and the applicable legal requirements.

Once an order has entered advanced fulfillment or has been dispatched, cancellation may no longer be possible through the standard process.

Where cancellation is unavailable after dispatch, an eligible return may be requested under our Return and Refund Policy.

Nothing in this section limits mandatory cancellation or withdrawal rights available under applicable law.

12. Payment Methods

The payment methods available for a particular transaction are those presented during checkout.

Depending on the transaction, available options may include eligible debit cards, credit cards, PayPal, or other supported payment methods.

Availability may depend on your location, transaction currency, payment provider, card issuer, and other eligibility requirements.

Please rely on the payment options actually displayed at checkout rather than assuming that every method is available for every order.

13. Payment Authorization

Orders may proceed only after the applicable payment has been authorized or confirmed.

A transaction may be declined or delayed because of incorrect billing information, insufficient funds, card restrictions, security checks, or other payment-provider requirements.

If your payment is unsuccessful, verify the information entered or contact your bank or payment provider.

Please check your account before submitting another payment attempt if you are uncertain whether the original transaction was completed.

14. Payment Security

Payments are handled through the checkout and payment services available for your transaction.

The relevant providers may apply authentication procedures, encryption technologies, and fraud-prevention measures as part of their services.

For your protection, do not send complete payment card numbers, security codes, account passwords, or banking credentials to our customer support email.

For further information about payment processing and personal information, please review our Payment and Security page and Privacy Policy.

15. Order Processing

Our standard order processing period is generally 2–5 business days before dispatch.

This period covers order review, preparation, packing, and fulfillment arrangements. It is separate from the time required for the carrier to transport the package.

During holidays, Halloween promotions, or unusually busy periods, processing may occasionally take up to 6 business days.

We aim to process orders as efficiently as possible, but processing times are estimates rather than guaranteed dispatch dates.

16. Fulfillment Locations

Orders may be prepared and dispatched from different warehouses or fulfillment facilities according to inventory availability, destination, and operational requirements.

The dispatch location may differ from the registered business address stated on our website.

Items within one order may occasionally be shipped separately, which can result in different tracking numbers or delivery dates.

The actual shipping arrangement depends on the products purchased and the fulfillment method available for the order.

17. Shipping Charges

Shipping charges are disclosed during checkout before payment is completed.

Our standard shipping policy provides a $6.99 shipping fee per order, unless a different amount or applicable promotion is displayed during checkout.

The charge applicable to your purchase is the amount shown for the selected shipping option before you submit your order.

Where a promotion changes the shipping cost, the updated amount should be reflected in the order summary.

Please review the shipping details carefully before completing checkout.

18. Estimated Delivery

Estimated carrier transit times after dispatch are generally as follows:

Destination	Estimated Transit Time
United States	8–14 business days
Canada	10–16 business days
United Kingdom	10–16 business days
Australia	10–16 business days
Other supported international destinations	14–21 business days

These estimates begin after dispatch and do not include the standard order processing period.

Actual delivery may vary because of carrier operations, customs procedures, local delivery conditions, holidays, or other circumstances.

The stated timeframes are estimates and are not guarantees of a particular arrival date.

19. Tracking

Where tracking is available, shipment information will generally be sent by email after dispatch.

Carrier tracking systems may take approximately 1–3 business days to display their first updates after shipment information is created.

Packages may also experience temporary gaps in tracking activity while moving between facilities or transportation networks.

If tracking remains unchanged for an extended period or your estimated delivery window has passed, contact us with your order number and tracking reference, if available.

20. Delivery Delays

Delivery may be affected by circumstances outside our reasonable control, including:

• Carrier congestion or operational delays

• Customs inspections or clearance procedures

• Severe weather and natural events

• Public holidays

• Transportation interruptions

• Remote-area delivery conditions

• Incomplete or inaccurate delivery details

• Other unforeseen disruptions

We will make reasonable efforts to assist with reported delivery issues. However, carrier schedules and customs processing times cannot always be controlled by our business.

Any mandatory rights relating to delayed or undelivered orders remain unaffected.

21. International Orders, Customs and Taxes

International orders may be subject to import duties, customs taxes, brokerage charges, or other fees imposed by the destination country.

Unless a charge is collected at checkout or applicable law provides otherwise, the recipient may be responsible for applicable import charges.

LDBFUE™ does not determine the amount of customs charges imposed by foreign authorities, and these charges may vary by destination.

Customs clearance may also extend delivery times. Customers are responsible for complying with applicable import requirements and providing information reasonably necessary for delivery.

22. 30-Day Returns

Eligible products may generally be returned within 30 days after delivery, subject to our Return and Refund Policy and applicable law.

For a standard return, products should generally be:

• Unused and in their original condition

• Free from customer-caused damage or unauthorized alteration

• Complete with applicable components and accessories

• Accompanied by an identifiable order or proof of purchase

For decorative items, please take reasonable care when handling and repacking products.

Certain products or circumstances may be excluded from voluntary change-of-mind returns where permitted by law. Such exclusions do not remove mandatory rights relating to defective, incorrect, or non-conforming products.

23. Return Authorization

Please contact our support team before returning an item.

Email: service@ldbfue.com

Include your order number, the product concerned, and the reason for your request.

If the return is eligible, we will provide the applicable instructions and confirm the appropriate return destination.

Do not automatically send merchandise to our registered business address. The business address and the authorized return-processing location may be different.

24. Return Shipping Costs

Responsibility for return shipping depends on the reason for the return and the applicable legal requirements.

For eligible change-of-mind returns, the customer may be responsible for return shipping unless our policy or applicable law provides otherwise.

If an item is confirmed to be defective, damaged, incorrect, or materially inconsistent with its description, we will provide an appropriate remedy in accordance with applicable law.

Please contact us before arranging return shipping for a product-related issue so that we can review the circumstances and provide instructions.

25. Refunds

Authorized returns may need to be received and inspected before a refund decision is finalized, except where applicable law requires otherwise.

Once a refund is approved, it will generally be issued to the original payment method.

After the refund has been processed, please allow up to approximately 10 business days for the transaction to appear. Your bank, card issuer, or payment provider may require additional time.

If more than 15 business days have passed since we confirmed that an approved refund was issued, contact service@ldbfue.com with your order details.

The amount and timing of any refund will depend on the circumstances, applicable policy, and mandatory legal requirements.

26. Exchanges

If you wish to replace a product with another item or available variation, please contact our support team.

Where a direct exchange is unavailable, we may recommend returning the original product, if eligible, and placing a separate order.

The replacement product will be subject to current inventory, pricing, and availability.

Any return involved in an exchange must follow the applicable authorization and return instructions.

27. Damaged, Defective or Incorrect Products

Please inspect your order after delivery.

If a product arrives damaged, defective, incomplete, or materially different from the item ordered, contact our support team as soon as reasonably possible.

To help us assess the issue, we may request:

• Your order number

• A description of the problem

• Photographs of the product

• Photographs of the packaging

• Shipping-label details, where relevant

We will review the information and determine an appropriate resolution according to the circumstances and applicable law. Depending on the case, this may include a replacement, refund, or another legally required remedy.

28. Missing Products and Split Shipments

Some orders may be fulfilled in multiple packages.

Separate parcels may arrive on different dates, have different tracking numbers, or originate from different fulfillment facilities.

If an order appears incomplete, first review the available shipment confirmations and tracking information.

If the expected packages have arrived but a purchased item is still missing, contact service@ldbfue.com and provide your order number. We will review the shipment details and advise you on the next steps.

29. Packages Marked as Delivered

If the carrier indicates that a package has been delivered but you cannot locate it, consider checking:

• Your usual delivery area

• Your mailbox or parcel locker

• Building reception or property management

• Other household members

• Nearby designated delivery locations

• The carrier's detailed tracking information

You may also contact the carrier for additional delivery details.

If the package remains missing, send us your order number and tracking information so that we can review the situation and assist where possible.

30. Failed or Undeliverable Shipments

A delivery may be unsuccessful because of an incomplete address, repeated unsuccessful delivery attempts, failure to collect a parcel, recipient refusal, or unresolved customs requirements.

If a package is returned to the sender or cannot be delivered, we will review the circumstances and explain the available options.

Any refund, reshipment, or additional shipping arrangement will be handled according to the applicable policy and legal requirements.

Customers should provide accurate delivery information and respond promptly to relevant delivery or customs requests.

31. Intellectual Property

The materials available on ldbfue.com may include the LDBFUE™ name, logos, product photographs, descriptions, graphics, illustrations, page layouts, and other creative elements.

These materials may be owned by or licensed to Dongguan Zhuoyao Technical Services Co., Ltd. or their respective rights holders and may be protected by applicable intellectual property laws.

Unless authorized by the relevant rights holder or permitted by law, you may not reproduce protected materials for commercial purposes, misuse our branding, create misleading copies of our website, or use our content to impersonate our business.

Nothing in this section limits rights that applicable law expressly permits.

32. Customer Reviews and Submissions

Where our website allows reviews, comments, photographs, or other customer submissions, you are responsible for ensuring that you have the necessary rights to provide that material.

Submissions must not unlawfully infringe intellectual property, disclose another person's private information without authorization, contain unlawful or harmful material, or misrepresent the reviewer’s experience.

We may review, moderate, or remove submissions that violate these Terms or applicable law.

Any use of customer-submitted content beyond the permissions reasonably associated with submitting it will be subject to applicable law and any required authorization.

33. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable law.

The Privacy Policy explains the types of information we may collect, how it may be used, when it may be shared, and the choices available to customers.

Please review that policy before submitting personal information through ldbfue.com.

34. Third-Party Services

Our store may rely on independent service providers for payment processing, hosting, ecommerce infrastructure, shipping, fulfillment, analytics, customer support, or fraud prevention.

These providers may operate under their own terms, privacy policies, and security procedures.

Where you interact directly with a third-party website or service, its applicable policies may govern that interaction.

We do not control every aspect of an independent third party’s operations. Any responsibility or liability will be determined in accordance with applicable law.

35. Website Availability

We aim to maintain a functional and accessible online shopping experience.

However, some website features may occasionally be unavailable because of maintenance, software updates, hosting interruptions, network failures, security issues, or third-party service disruptions.

We do not guarantee uninterrupted access to every website function at all times.

Where reasonably practicable, we will take appropriate steps to address technical problems affecting normal store operations.

36. Prohibited Uses

You may use our website only for lawful purposes and in accordance with these Terms.

Prohibited activities include:

• Engaging in fraud or unlawful transactions

• Attempting unauthorized access to our systems

• Interfering with website security or functionality

• Introducing malicious software or harmful code

• Conducting unlawful phishing or spam activities

• Illegally collecting personal information

• Infringing intellectual property rights

• Impersonating LDBFUE™ or another person

• Using the website to violate applicable laws

We may take reasonable measures to investigate and address suspected misuse, subject to applicable law.

37. Disclaimer

We make reasonable efforts to maintain accurate product information and reliable website functionality. Nevertheless, temporary technical issues, display differences, or interruptions may occur.

To the extent permitted by applicable law, website services are provided according to their availability.

Nothing in these Terms excludes legally required product warranties, statutory consumer guarantees, or other rights that cannot lawfully be excluded.

38. Limitation of Liability

To the maximum extent permitted by applicable law, liability for indirect or consequential losses may be limited where such a limitation is legally valid and appropriate to the circumstances.

Nothing in these Terms excludes or restricts liability where such exclusion or restriction is prohibited by law.

Mandatory rights concerning defective, incorrect, or non-conforming products remain unaffected.

Any limitation under this section applies only to the extent permitted by the laws governing the relevant transaction.

39. Events Outside Our Reasonable Control

Events outside our reasonable control may affect order processing, website availability, or delivery.

Examples include natural disasters, severe weather, government restrictions, public-health emergencies, transportation interruptions, labor disputes, utility failures, and telecommunications outages.

We will make reasonable efforts to address affected transactions and communicate relevant information when practicable.

This section does not remove any customer rights that remain applicable under mandatory law.

40. Consumer Rights

These Terms are intended to operate alongside, not replace, mandatory consumer protection laws.

Depending on your location and the circumstances of your purchase, you may have statutory rights relating to:

• Product conformity and quality

• Defective or incorrectly supplied goods

• Repairs or replacements

• Refunds

• Order cancellation or withdrawal

• Delivery obligations

• Other consumer protections

Where applicable law provides stronger protection than these Terms, the mandatory legal requirements will prevail.

41. European Union Consumers

Consumers in the European Union may benefit from additional statutory protections for eligible distance purchases.

Where applicable, these protections may include a 14-day right of withdrawal, subject to the conditions and exceptions established by law.

The statutory withdrawal period and any related refund or return obligations will be determined by the applicable legal requirements.

Our general 30-day return policy operates separately from statutory rights where required. Nothing in these Terms is intended to waive or restrict a consumer right that cannot legally be excluded.

42. Governing Law

These Terms are intended to be interpreted in accordance with the laws of the People's Republic of China, subject to mandatory consumer protection laws and other legal requirements applicable to the relevant transaction.

Where legally permitted, disputes concerning the operation of our business may be submitted to a competent court in Dongguan, Guangdong Province, China.

Nothing in this section prevents a consumer from exercising mandatory rights or relying on a jurisdictional protection that cannot legally be waived.

43. Resolving a Concern

If you have a concern regarding an order, payment, delivery, return, or refund, we encourage you to contact our customer support team first.

Please provide your order number and a clear explanation of the issue so that we can review the relevant information.

We will make reasonable efforts to respond and explain the available options. Contacting customer support does not prevent either party from exercising legal rights or remedies available under applicable law.

44. Updates to These Terms

We may revise these Terms to reflect changes in our products, website operations, checkout procedures, shipping arrangements, or applicable legal requirements.

The latest version will be published on ldbfue.com, together with an updated revision date.

Unless otherwise required by law, changes generally apply from the effective date of the revised Terms and do not retroactively remove mandatory rights relating to completed transactions.

We encourage customers to review this page periodically.

45. Severability

If a provision of these Terms is determined to be invalid or unenforceable, that provision will be applied to the extent legally permitted or separated where necessary.

The remaining provisions will continue to apply to the extent that they remain valid and enforceable under applicable law.

46. No Waiver

A delay or failure to exercise a right under these Terms does not automatically constitute a permanent waiver of that right.

Any waiver will be effective only to the extent permitted by applicable law and the circumstances in which it is given.

47. Entire Agreement and Related Policies

These Terms should be read together with the applicable policies and information published on ldbfue.com, including:

• About Us

• Contact Us

• FAQ

• Payment and Security

• Privacy Policy

• Return and Refund Policy

• Shipping Policy

These documents provide additional information concerning our products, customer support, payment procedures, personal information, returns, refunds, and delivery arrangements.

If a provision conflicts with a mandatory legal requirement, the applicable law will prevail.

Where another published policy applies specifically to a transaction, it should be read together with these Terms, subject to applicable law.

48. Contact Information

For questions concerning these Terms and Conditions, orders, or the operation of our online store, please contact us using the details below.

LDBFUE™
Owned and operated by Dongguan Zhuoyao Technical Services Co., Ltd.

Owner: Deng Zhixia
Website: https://ldbfue.com

Business Address:
Room 123, Building 2, No. 96 Zhen'an East Road, Chang'an Town, Dongguan City, Guangdong Province, China

Customer Support Email: service@ldbfue.com
Customer Service Phone: +86 18466399600

Customer Support Hours:
8:00 AM – 10:00 PM Daily

We aim to assist customers as promptly as reasonably possible during our stated support hours. Response times may vary depending on inquiry volume, the complexity of the request, and the information required to investigate an issue.

Thank you for choosing LDBFUE™. We appreciate your interest in our decorative collections and your trust in our store.